Most team-chat tools assume everyone has a laptop, a fixed salary and a calendar. A lot of Australian businesses do not work that way.
Rosters that change weekly, casuals across several sites, and the General Retail Industry Award (MA000004) sitting behind every hour. Weekend and evening loadings are calculated from the actual clock record, and a rostered shift nobody started raises a flag on the day rather than at payroll.
Split shifts, late finishes and public holidays are where award interpretation earns its keep. The Hospitality Industry (General) Award (MA000009) is built in, including the overtime tiers and the 225% public holiday rate, with a breakdown you can hand to someone who queries their pay.
People who are rarely at a desk still need the roster, the job chat and a way to clock on from where they actually are. Personal devices run in shift mode, so the app is only active between clock-on and clock-off and is inert on someone's own time.
Salaried teams that want the chat, calls, tasks and calendar without the shift machinery. Rosters and clocking can simply stay unused, and monitoring stays off, which is the default.
Timezones are handled per person rather than per organisation, so someone in Manila is not judged against Darwin hours. Calls, screen sharing and recorded handovers are part of the same app as the chat.
Several businesses under one owner, each with its own roster, brand and settings. Compliance rules can flag messages that need attention, and retention is configurable per organisation.
Underpayment in Australia is rarely deliberate. It is usually a roster built in one place, hours recorded in another, and a penalty rate applied by someone working from memory on a Friday afternoon. The Fair Work Ombudsman does not treat "the spreadsheet was wrong" as a defence.
WorkAndGo prices a shift from the clock record and shows the working. Where something looks inconsistent it is raised as a flag with the evidence attached, for the employer to look at and decide on. It does not adjust anyone's pay and it does not make the call for you.
Yes. Each organisation has its own roster, users, settings, branding and retention policy, and data is not shared between them.
Yes. Salaried teams typically use the chat, calls, tasks and calendar and leave the rostering and clocking unused. Nothing forces you to turn on the shift machinery.
Retail and Hospitality ship today. The interpreter is built to take further awards, so if yours is not covered, email us and we will tell you honestly whether it is on the list.
Yes, through the web app on any device. Mobile apps are in development.
They run in shift mode, which means the app is only active between clock-on and clock-off. Outside those hours it captures nothing.