We work in writing, which means you get a considered answer rather than a calendar invitation.
Pricing for a bigger workforce, or a question about whether WorkAndGo fits how you operate.
Fintech Development Pty Ltd
Level 1, 18-20 Knuckey Street, Darwin NT 0800
Australia
ACN 655 608 969 · ABN 78 655 608 969
The fastest route is the help surface inside the app, because it arrives with your account details attached and we can look at the actual problem rather than reconstructing it from a description.
If you are reporting something that is not working, the two things that make it quick to fix are what you expected to happen and what happened instead. A screenshot beats a paragraph.
Within one business day for support email, and usually sooner. Anything affecting a whole workspace is looked at straight away.
We work in writing by default, which keeps a record of what was asked and answered. For larger accounts we make other arrangements where it is genuinely needed.
Yes. Tell us what you are on now and roughly how many people, and we will tell you what moves cleanly and what does not.
Email support@workandgo.com.au with "security" in the subject and we will treat it as a priority.
Yes. Billing is handled through your MyAndGo account, and we can issue what your finance team needs.