Your content is stored in Australia, in Google Cloud's Sydney region. That is not a setting anyone can change: there is one deployment, and it is in Sydney.
| What | Where | |
|---|---|---|
| Messages, HR records, timesheets, rosters and activity records | MongoDB Atlas, Sydney (australia-southeast1) | |
| Files, screenshots and call recordings | Google Cloud Storage, Sydney (australia-southeast1) | |
| The AI that works on your content | Our AI assistant, Sydney (australia-southeast1) | |
| Backups | Held in the same region as the data they are taken from |
Every one of those is a single Australian region, not a multi-region location. A multi-region bucket can hold data in more than one country, so we do not use one.
Everything the desktop agent captures, activity records and any screenshots, is stored in Sydney.
Monitoring is off unless an administrator turns it on, and it is set per person rather than for the whole workforce. Monitoring only ever applies to employees: owners, managers and contractors are never monitored, whatever the organisation's setting. What is captured, and whether anything is captured at all, is decided per organisation and per person.
Some supporting services are run by global providers. None of them is where your content is kept; each one handles the one thing it is there for.
| Service | Provider | Where |
|---|---|---|
| Sign-in identity | Google Firebase Authentication, through MyAndGo | United States |
| Payments | Stripe, through MyAndGo | United States |
| Notification email | SendGrid | United States |
| Push notifications | Apple, Google, and the push service of the recipient's browser | United States, or the browser vendor's own locations |
| Quiz content for the daily games | An AI provider | United States (general-knowledge questions only, no customer content) |
Our sub-processor list names every provider and what it handles.
WorkAndGo is an Australian workforce management platform from MyAndGo, made by Fintech Development Pty Ltd, an Australian company. We operate under the Australian Privacy Principles, and your content is held in Australia by an Australian business.
In Australia. Your content is held in Google Cloud's Sydney region (australia-southeast1): the database, file storage, screenshots, call recordings and the AI that works on your content. Each is a single Australian region, not a multi-region location.
No, and there is no setting that offers one. There is a single deployment and it is in Sydney, which means your content cannot end up somewhere else by configuration.
No. Everything the desktop agent captures, activity records and any screenshots, is stored in Sydney. Monitoring is also off unless an administrator turns it on, and it only ever applies to employees.